Privacy Policy
Last updated: March 1, 2026
Introduction
At Flux, Inc. ("Flux," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and related services (collectively, the "Service").
Information we collect
We collect information you provide directly — such as your name, email address, company name, and payment information when you create an account or contact us. We also collect usage data automatically, including your IP address, browser type, operating system, pages visited, and interactions with the Service.
How we use your information
We use your information to provide, maintain, and improve the Service; process transactions and send related information; send you technical notices, updates, and support messages; respond to your comments and questions; and monitor and analyze trends, usage, and activities.
Data retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. We will also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Your rights
Depending on your location, you may have the right to access, correct, delete, or port your personal data. You can exercise these rights by contacting us at privacy@getflux.io. We will respond to your request within 30 days.
Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS 1.3) and at rest (AES-256), regular security audits, and SOC 2 Type II certification.
Contact
If you have questions about this Privacy Policy, please contact us at privacy@getflux.io or write to us at: Flux, Inc., 548 Market Street, Suite 72, San Francisco, CA 94104.
