"We evaluated Zapier, Make, and Workato. Flux was the only platform where our non-technical ops team could build workflows independently."
Daniel Okonkwo
Director of Operations
Zero missed handoffs since deploying Flux
Project delivery timelines improved by 18%
$184,000 saved in the first year from eliminated rework
Field team satisfaction scores increased by 40%
The challenge
Construction projects involve dozens of handoffs between teams — architects pass designs to engineers, engineers pass specs to procurement, procurement coordinates with suppliers, and field teams need real-time updates on material deliveries and schedule changes.
At NovaBuild, these handoffs were managed through a combination of email, phone calls, WhatsApp groups, and a project management tool that nobody kept up to date. The result was predictable: missed deliveries, schedule conflicts, duplicated orders, and finger-pointing between departments. On a single large project, they tracked 23 missed handoffs in one quarter — each one costing an average of $8,000 in delays and rework.
The solution
NovaBuild built a project handoff automation system in Flux that connects their project management platform, procurement system, supplier communication channels, and field team mobile app.
When an engineer marks a design phase as complete, Flux automatically creates procurement tasks with the exact specifications, notifies the relevant suppliers, updates the project timeline, and alerts field teams of expected delivery dates.
If a supplier reports a delay, Flux recalculates the downstream impact, adjusts the schedule, and notifies every affected team member with the updated timeline — all within seconds.
The results
The transformation was immediate. NovaBuild has had zero missed handoffs since deploying Flux, down from 23 per quarter. Project delivery timelines improved by 18%. They saved $184,000 in the first year from eliminated rework and delay costs. Procurement processing time dropped from 2 days to 4 hours.
"Our field teams used to call the office 15 times a day asking about delivery updates. Now they get automatic notifications the moment anything changes. The phone calls stopped. That alone was worth every penny."
Daniel Okonkwo
Director of Operations
